Hamilton CapTel 2400i Caption Phone with Touch-Screen Navigation
Double-tap and hold to zoom.
Mouse over the image to zoom.

Hamilton CapTel 2400i Caption Phone with Touch-Screen Navigation

Product Code: 758-000100

The Hamilton CapTel 2400i captioned telephone is the most advanced captioned phone available. It's possible for individuals with hearing loss to listen and read captions of what's said over the phone ensuring clarity on every call - eliminating the frustration even a simple phone call can make. The 2400i captioned telephone model offers a contemporary design with touch-screen navigation for on-screen menus.


You can qualify your patients to receive a Hamilton CapTel 2400i phone at no cost*. Simply complete the Certification of Hearing Loss/Order Form with your patients and submit!


Phone Features:

  • 10.1" backlit, LCD color, easy-to-read display (1024 x 600 pixels)
  • Sleek, modern design
  • Captioning Assistant provides accurate voice-to-text conversion
  • Adjustable volume amplification levels
  • Built-in answering machine with saved captions
  • Integrated dialing keypad with big buttons (0.67" x 0.56")
  • 8 caption font sizes (0.20" to 0.54")
  • Can be positioned anywhere within your wireless network range or it can be connected to your existing high-speed internet service with an Ethernet cable (included)
  • Weight: 3 lbs. 2.3 oz.
  • Dimensions: 12.56"L x 3.64"W x 9.54"H
  • The captions are provided by a FREE government funded services that uses the internet connection to automatically display captions for every call, quickly and accurately
  • Requirements:
    • Telephone service and high-speed internet (Wi-Fi or via Ethernet cable)
    • To be eligible to use a captioned telephone service, an individual purchasing a captioned phone must register and certify they have a hearing loss and need IP Captioned Telephone Service to communicate over the telephone. Some restrictions apply. 

If you'd prefer a more traditional phone, check out the 840i captioned phone model


Due to FCC regulations, Hearing Healthcare Professionals can no longer sell this phone. To order a phone for your patient at no cost, visit www.hamiltoncaptel.com/hhc/ , call 888-225-9211 or simply download and complete the PDF Order Form found at the bottom of this page.

*Independent third-party professional certification required.
Third party charges may apply: the Hamilton CapTel phone requires telephone service and high-speed Internet access. Wi-Fi capable. Third party trademarks mentioned are the property of their respective owners. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Copyright ©2020 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a Hamilton Telecommunications. CapTel is a registered trademark of Ultratec, Inc.


  • 2400i captioned telephone
  • Telephone cord
  • Power adapter (plugs into regular wall outlet)
  • Five-foot Ethernet cable (connect to internet service)
  • User instructions
  • Setup guide
  • Warranty information